Privacy policy

Thank you for your interest in our website. The protection of your personal data is important to us. In the following you will find information on the handling of your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations. Insofar as links are provided to other websites, we have neither influence nor control over the linked contents and the data protection regulations there. We recommend checking the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.

Responsible body within the meaning of data protection law

Company: resmio GmbH
Managing Director: Christian Bauer, Michael Schade
Street: Katzwangerstr. 150
City: 90461 Nürnberg
Phone: +49 (0) 911 3749230
Email: [email protected]
District Court: Nürnberg
Commercial Register: HRB 35433
VAT number: DE 282437470

Contact details of the data protection officer

Company: PROLIANCE GmbH
Street: Leopoldstr. 21
City: 80802 München
Website: www.datenschutzexperte.de
Email: [email protected]

Data processing by visiting our website

When you visit our website, it is technically necessary that data is transmitted to our web server via your Internet browser. The following data is recorded during a running connection for communication between your Internet browser and our web server:

We collect the listed data to ensure a smooth connection establishment of the website and to enable a comfortable use of our website by the users. In addition, the log file serves the evaluation of system security and stability as well as administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f DSGVO.

For reasons of technical security, in particular to prevent attempts to attack our web server, these data may be temporarily stored by us. It is not possible for us to draw conclusions about individual persons on the basis of this data. After seven days at the latest, the data is made anonymous by shortening the IP address at domain level, so that it is no longer possible to establish a reference to the individual user. These data are not evaluated in anonymous form except for statistical purposes. These data are not combined with data from other data sources.

Contact form and contact by e-mail

If you send us enquiries via contact form or e-mail, your details from the enquiry form or e-mail, including the contact data you have provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 letter f DSGVO and, if applicable, Art. 6 para. 1 letter b DSGVO, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your inquiry, provided that there are no legal storage obligations to the contrary.

Google Analytics

Our website uses Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“). Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, which may exclude any personal relationship. Google Inc., based in the USA, is certified for the US-European Datenschutzübereinkommen “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO and § 15 Para. 3 TMG on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. The terms of use of Google Analytics and information on data protection can be accessed via the following links: marketingplatform.google.com/about/analytics/terms/us/ and at policies.google.com/privacy?hl=en&gl=en.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in at URL tools.google.com/dlpage/gaoptout?hl=en

Information on the handling of user data at Google Analytics can be found in Google’s data protection declaration: support.google.com/analytics/answer/6004245?hl=en

Third-Party Providers

We currently use the services of the following providers:

Hosting

In order to ensure the smooth operation of our webpages and to optimise the user experience, we or our hosting provider process content data, usage data, meta data and communication data of interested parties and visitors to these pages on the basis of our legitimate interest pursuant to Art. 6 Para. 1 lit. f DSGVO in conjunction with Art. 6 Para. 1 lit. f DSGVO. Art. 28 DSGVO.

This page is hosted using the Heroku service from Salesforce.com, Inc. (The Landmark @ One Market, Suite 300, San Francisco, California 94105, USA).

The privacy policy can be found here: salesforce.com/company/privacy.

Salesforce.com, Inc. is certified under the Privacy Shield Agreement, providing a guarantee of compliance with European privacy standards.

Collection of access data and log files

We, and/or our hoster, raise on the basis of our entitled interests in the sense of the art. 6 Abs. 1 lit. f. DSGVO data about each access to the server on which this service is located (so-called server log files).

The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g. for the clarification of abuse or fraud actions) for the duration of maximally 7 days and will be deleted afterwards.

Data, necessary for evidence purposes, is excluded from deletion until the respective incident has been finally clarified.

DigitalOcean (DigitalOcean Inc.)

DigitalOcean is a web hosting service provided by DigitalOcean Inc. Personal data collected: various types of data as described in the Service’s Privacy Policy.

For more information, please refer to DigitalOcean’s Privacy Policy: digitalocean.com/legal/privacy-policy/

Coralogix

We use Coralogix for general logging of our application. The following personal data could be included in the logs: IP address, name, e-mail address, telephone number and address and other personal data of restaurant owners and guests.

Coralogix’s privacy policy can be found here: coralogix.com/privacy-policy/

Sentry

We use Sentry (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA) to improve the technical stability of our service by monitoring system stability and detecting code errors. Personal data may be collected as part of the code errors.

For more information, please see Sentry’s privacy policy: sentry.io/privacy/

Aircall

We use the aircall service to contact clients via phone.

You can view aircall’s privacy policy here: aircall.io/privacy/

Changes to our privacy policy

We reserve the right to adopt or update this data protection declaration if necessary in compliance with the applicable data protection regulations. In this way, we can adapt them to current legal requirements and take account of changes in our services, e.g. when introducing new services. The most current version applies to your visit.

Status of this data protection declaration: 11.07.2019